Collaborate with management, production and support staff to analyze data and identify opportunities for automation of data capture, revisions and reporting.  Develop and maintain systems (programs/macros/scripts) for execution by other team members.  Document and troubleshoot identified issues to develop fixes or enhancements. Additionally, this role will perform data integrity audits.


Essential Responsibilities

  • Troubleshoot and research existing processes and reporting – looking for opportunities to eliminate inefficiencies and errors through automation or quality control
  • Develop and maintain systems (programs/macros/scripts) for data management, transfer, cleanup and reporting
  • Be responsible for driving permanent resolution to recurring data-related issues
  • Establish standards for script design, implementation and optimization
  • Perform data validation operations on reports and data loads and coordinate efforts with Management and Supervisors
  • Manage workload and priorities through collaboration with Management
  • Assist with inventory of new files, including renaming via manifest, combining documents, de-duping documents and OCR formatting, as requested
  • Other duties as assigned by Management

Minimum Qualifications/Skills/Abilities

  • 2 year degree or related work experience in computer/IT related field
  • Intermediate programming knowledge
  • Experience working with complicated software and database challenges
  • Proficient Microsoft Access user, including the ability to write and modify queries
  • Proficient Microsoft Excel user, including the ability to utilize VBA and macros
  • Two years quality control, project management or team-lead experience
  • Strong written and oral communication skills
  • Strong problem solving skills
  • Strong collaboration skills.  Ability to drive projects across multiple teams
  • Ability to multi-task – prioritizing and organizing a variety of assignments
  • Must demonstrate the ability to analyze complex problems, make sound technical decisions / recommendations, communicate solutions in a proactive manner, and resolve / escalate issues
  • Self-motivated, team-oriented, high level performer
  • Ability to accept and complete tasks and report progress to management
  • Ability to train team members to maintain developed systems

Preferred Qualifications/Skills/Abilities

  • Prior mortgage related experience
  • SQL
  • XML

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